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New Member

CCME speed-dial not working

Hi

I have a problem here, I configured speed dial on one extension after some time speed dial is not working

CME version is 4.2 and IP Phone is 7970

Plz give me solution for the above problem..

8 REPLIES
Hall of Fame Super Gold

Re: CCME speed-dial not working

Which exact IOS are you running, and which exact phone FW ?

New Member

Re: CCME speed-dial not working

hi

here i am using ios version 12.4 and the phone firmware is SCCP70.8-2-2SR2S

Hall of Fame Super Gold

Re: CCME speed-dial not working

Hi, "12.4" is not exact version, please copy and paste from "show version".

New Member

Re: CCME speed-dial not working

Hi

IOS Version is 12.4(11)XW1

Hall of Fame Super Gold

Re: CCME speed-dial not working

Hi, please upgrade to 12.4(11)XW6 and the phones to 8.2(2)SR4, and you should be OK.

New Member

Re: CCME speed-dial not working

Hi, I am encountering the same problem. I upgraded the CCME IOS and 7970 firmware as per your suggestions. However I am getting the same problem, that it the speed dial buttions are still not working. Any other sugestions.

Chandrasen

New Member

Re: CCME speed-dial not working

Hello! I have the same problem with 7911 phone. The CCME version is 4.1(0), the IOS is "c2800nm-spservicesk9-mz.124-15.T1.bin" and 7911 firmware is SCCP11.8-2-2SR1S.

Did you understand why this happens in 7970?

Thank you

New Member

Re: CCME speed-dial not working

Hi Pedro,

The only way we managed to make it work was that at the end of each speed number stored, we added a #. This had to be done for all users unfortunately.

Chandrasen

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