CCME & Unity Voicemail - Forwarding to Users Mailbox
I am having issues with calls not forwarding to a users unity mailbox on CCME. If they hit the messages button, it goes directly and asks for the PIN to their mailbox, but incoming calls that are forwarded to Unity just go to the generic greeting "Welcome to Cisco Unity".
I have configured a dial-peer that points to the voicemail port as shown:
dial-peer voice 101 voip
session target ipv4:UNITY
The ephones are set to:
call-forward busy 7702
call-forward noan 7702 timeout 15
Which they do, but not to that phones mailbox. Any suggestions?
Re: CCME & Unity Voicemail - Forwarding to Users Mailbox
Sorry - but I am using Unity, not CUE for this integration. I have discovered using the Unity Call Viewer that for external calls, unity is trying to send to the full E.164 mailbox - which doesn't exist. internal calls are going directly to the correct mailbox.
Where can I set CCME to forward only the extension to Unity? Under my telephony confg, I have:
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