02-22-2009 09:42 PM - edited 03-15-2019 04:23 PM
Hi,
after I installed the AD plugin on the CCM,I received an error "kCtiProviderOpenFailure" so I tried to reset the CCMSysUser using the CCMPWDChanger, but I receive an error message that CCMSysUser is not valid.
Regard,
02-22-2009 10:21 PM
verify the users is in the OU where the CCM users should be, you defined it when running the plugin.
if not, move it to the right OU
HTH
java
if this helps, please rate
03-03-2009 12:18 AM
Hi,
users are in the same OU where the CCM users are and I have run the plugin again without any lick
Regards,
03-03-2009 12:34 AM
hi sir,
whats the code in EV,
did u get any error when running the plugin?
which cucm version and ad version?
please use netmon, increase buffer size and re-run pwdchanger.
please upload the capture.
thanks
03-03-2009 12:40 AM
Hi,
- I git the attached error during running the plugin.
- CUCM version is 4.3, AD version is 2003.
- could you please add additional details about the other questions
Thanks and Regrads,
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