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New Member

CCMUser login fails "access to the requested resource has been denied"

CCM50 users trying to access ccmuser page.

Login page appears and we enter valid userid and password.

Get this error "access to the requested resource has been denied".

Tried multiple userids.

Any ideas?

Thanks....Mike

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: CCMUser login fails "access to the requested resource has be

Mike,

The end user must now be added to the User Group "Standard CCM End Users"

before the ccmuser pages can be accessed.

Please perform following steps in order to add user into User Group:

1) Go to the User Group Page

2) Click the link for Standard CCM End Users

3) Click the Add Users to Group Button

4) Click the check box next to the userid

5) Click the Add selected button

6) Go to the End User Page

7) Click the link for

8) Scoll to the bottom and ensure Standard CCM End Users appears in the

permission section.

9) Login to CCMUser as with configured password.

2 REPLIES
Silver

Re: CCMUser login fails "access to the requested resource has be

Mike,

The end user must now be added to the User Group "Standard CCM End Users"

before the ccmuser pages can be accessed.

Please perform following steps in order to add user into User Group:

1) Go to the User Group Page

2) Click the link for Standard CCM End Users

3) Click the Add Users to Group Button

4) Click the check box next to the userid

5) Click the Add selected button

6) Go to the End User Page

7) Click the link for

8) Scoll to the bottom and ensure Standard CCM End Users appears in the

permission section.

9) Login to CCMUser as with configured password.

New Member

Re: CCMUser login fails "access to the requested resource has be

THANKS for the awesome detailed response!!!

I figured this must be a common problem for us CCM5 newbies. Couldn't believe it hadn't already been asked.

Thanks again....Mike

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