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CCX 7.1 Not registering

Marcos Cardoso
Level 1
Level 1

‎06-19-2012 08:14 AM - edited ‎03-16-2019 11:44 AM

Hello All,

I got a issue with my CCX that all my services are running but I am not able to login with any account or agent.All cti port with CCM are up.

Please, could you anyone provide any information?

I will be thankful for any help.

Thanks,

Marcos Cardoso

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Chris Deren
Hall of Fame
Hall of Fame

‎06-19-2012 07:36 PM

Cti ports have nothing to do with agent logins. What error are you getting?

Are you ldap integrated?

Are the users defined on CUCM as agents?

Sent from Cisco Technical Support iPhone App

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