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New Member

CDR Alerting Questions

UCM 5.1(3)

Two questions:

1) How do you configure alerts for CDR? I have alerts configured via RTMT, however I've been getting separate alerts from the email account I configured in CDR Analysis & Reporting (via SYSTEM>SYSTEM PARAMETERS>MAIL PARAMETERS). I am looking to configure a few email addresses and can't find where it was set up.

2)I received an alert "The number of records in the CAR database size had breached the 2 Million Mark (1500000 records). The number of records in the CAR database was 1500208. After purging, number of records in the CAR database with 1500208 still crosses 2 Million Mark, hence CAR loader was stopped. Please lower the Max and Min Number of Days of Records from the Auto-Purge page ASAP, to allow deletion of older records to keep size further below the 2 Million Records Mark." This makes no sense as simple math will tell you 1,500,000 is less than 2 million.

Any help would be appreciated.

4 REPLIES
Cisco Employee

Re: CDR Alerting Questions

number of records in the CAR database was 1500208 > 1500000 records (2 Million Mark)

u can try setting the alert to a mailer

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CDR Alerting Questions

Come again ... how is 1500000 considered the "2 Million Mark" ?

I need much more detail on the email alerting.

They're not billing by the letter in these forums, feel free to elaborate. Thanks!

Cisco Employee

Re: CDR Alerting Questions

the limit has always been set to 1,500,000 records by default, also in all previous versions in case you had not worked with them

From docs:

If CDRs accumulate to a configured maximum, the system removes the oldest CDRs along with related CMR records once a day. The default maximum specifies 1,500,000 CDRs.

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CDR Alerting Questions

Thanks for the follow-up. But can you explain why "1500208 still crosses 2 Million Mark"?

1,500,208 is less than 2,000,000 no?

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