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Community Member

CDR Analysis code 393216

Pulling reports for inbound call traffic for trunks has always been a challenge.  I find that the system seems to duplicate a lot of records and a simple "How many calls has this trunk recieved" report can be difficult.  Is it safe to say that I can just remove all CDR records with the 393216 cause code?

"This code applies when a call terminates during a transfer operation because it was split off and terminated (was not part of the final transferred call). This code can help you to determine which calls terminated as part of a feature operation"

When I look at my inbound trunk for one call i'll see where it hits the voicemail port --> transfers to station (cause code 393216) --> station doesn't answer transfer again (cause code 393216) --> call is answered and disconnected after call (cause code 0). 

If there are any other inbound trunk analysis reports I am all ears.

Thanks,

Han

2 REPLIES
Community Member

Where did you find that

Where did you find that explanation of cause code 393216? I have been searching for an answer to what that is.

Community Member

http://www.cisco.com/c/en/us

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/7_1_2/cdrdef/cdradmin/cdrcodes.pdf

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