Pulling reports for inbound call traffic for trunks has always been a challenge. I find that the system seems to duplicate a lot of records and a simple "How many calls has this trunk recieved" report can be difficult. Is it safe to say that I can just remove all CDR records with the 393216 cause code?
"This code applies when a call terminates during a transfer operation because it was split off and terminated (was not part of the final transferred call). This code can help you to determine which calls terminated as part of a feature operation"
When I look at my inbound trunk for one call i'll see where it hits the voicemail port --> transfers to station (cause code 393216) --> station doesn't answer transfer again (cause code 393216) --> call is answered and disconnected after call (cause code 0).
If there are any other inbound trunk analysis reports I am all ears.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...