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CDR Analysys and Reporting

ricardorojas123
Level 1
Level 1

Hi, I try to log in the CDR Analysis and Reporting and show this message:

This Application User is not a CAR Administrator. Please login using a valid CAR Administrator UserId or regular End UserId.

The version of the Cisco Call Manager is 6.0.

I need a special account to CDR ??

2 Replies 2

Adrian Saavedra
Level 7
Level 7

Hi friend,

Please refer to this guide, may be helpful:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/caranrpt.html

Hope this helps a little bit.

Regards,

- Adrián

you need to add the user to the right group to be a CAR admin, no one is set in the group by default

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate