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New Member

CDR- Data not available

I currently have a CCM 5.1.1 Cluster,I can no longer see any call logging data when running reports- "Data not available, only available between xxx to yyyy". I`ve located the issue but for earlier CCM`s where the solution suggested is to delete some SQL rows- any ideas on 5.1.1 ? I`ve only just joined so do not know if any password have been changed. thanks

5 REPLIES
New Member

Re: CDR- Data not available

Hello,

First of all, Cisco really recommends upgrade to 5.1.2b...dont use that version!

Regards.

New Member

Re: CDR- Data not available

We are looking to upgrade in the next week or so. Apart from the upgrade any other thoughts ?

Hall of Fame Super Red

Re: CDR- Data not available

Hi Wayne,

This document describes why this might happen and how to resolve this issue;

Data is Absent in Reports Created by the CAR Tool

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml

Hope this helps!

Rob

New Member

Re: CDR- Data not available

Rob,

Thanks I `ve already seen this and it only mentions SQL 3.x, 4.x not 5.1

New Member

Re: CDR- Data not available

Sorry, I meant non Windows 5.1

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