I am trying to pull the CDR from CUCM and I found that the below services are activated. But the service in system parameter is false in both the nodes. If I make that service as true whether that will help me to pull the CDR for previous calls, like the records for past 4 months?
No - when you run on the CDR service parameter, the node you set the parameter for starts to collect CDR in text files. If you don't have it turned on the CDRs are never collected, so the data is lost.
Regards
Aaron
Aaron
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