we are getting an error on the event viewer InsertCDR service is being run on a server that is not the CDR primary
App ID: Cisco CDR Insert
Cluster ID: StandAloneCluster
When i made asearch for the error i get the doc with solution that the cdr service should be only running on the publisher not the subscribers.But we get this error only in one cluster there is an connection to another cluster but that does not show the error although we have same setup for that cluster too.Plaese advice..
It does not matter that you are running the CDR Insert service on another cluster without the error. In fact it is weird that you are not getting the error also on that cluster. You MUST disable the CDR Insert service on the Subscriber servers and run it ONLY on the Publisher server, you need to do this on all your clusters, otherwise you could have problems inserting the flat files on the database.
Take a look to this document that we created, as you can see it says: "The CDR Insert service (see arrow A in Figure 2) should only run on a Cisco CallManager publisher in each Cisco CallManager cluster"
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