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CDR Genaration Problem

I am having problem with CDR,When i am clicking on CDR error option and show report it is showing data is available up to a particular date with an error ID 30025 , and error is coming with code number 10021 description "There is no matching data" while trying to search CDR by user extension ....

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Hall of Fame Super Red

Re: CDR Genaration Problem

Hi Subhasis,

This document describes why this might happen and how to resolve this issue;

Data is Absent in Reports Created by the CAR Tool

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml

Hope this helps!

Rob

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