I have a hunt group configured. I need to register the missed calls for each line inside the hunt group.
I am using CCM 7.1. This version doesn't support the summary hunt group report. I read version up 8.x support it.
The CDR file in my FTP server shows that when a call is made to the hunt pilot, and when the line member of the line group answers the call, the line member DN is registered in the finalCalledPartyNumber field.
For example, the call is made to hunt pilot 8181. Member 2121 of the line group answers the call. The register in the CDR file is:
When the call is not answered by the line group member, the register in the CDR file shows:
As you can see, the final called number is the same as the original. What I need in this last scenario, is that the system register the DN of the phones that doesn't answer the call, like in the first scenario.
I have set the function "Show Line Group Member DN in finalCalledPartyNumber CDR Field", which put the line group member in the CDR file when the line member answers the call, but not when the menber doesn't answer the call.
I know the CDR register the MAC address of the phone which is redirected the call. In this case I should configure to stop the hunt group hunting when a line member doesn't answer the call, so in the CDR file is registered the MAC of the phone that doesn't answer, losing the "next available phone in the group" feature.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.