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New Member

CDR Insert Error

hello,

i have shrinked the cdr database, and this operation worked good. i let the ccm under seurveillance , after i noticed that the cdr can't be inserted in the cdr database ( the cdr generated but stocked in the BAD folder ).

in the attachement the error message from Event Viewer.

thanks in advance

hicham

3 REPLIES
Green

Re: CDR Insert Error

Please attach the error.

Which CCM version? Include SR or ES

BAD folder in pub or in SUB?

Have you already restart CDR Insert Service?

New Member

Re: CDR Insert Error

Hello gogasca,

CCM version : 4.1(3)srd5

BAD folder in Pub

i have restart the CDR Insert Service.

in the attachement the CDR error in the event viewer

Thanks

New Member

Re: CDR Insert Error

Please the following: check that in all your servers that the

Off Cluster CDR DSN parameter is blank...(system>ENterprise Parameters

2. Ensure that CDR Format enterprise parameter is set to CDRs will be inserted into database

3. Ensure that CDR Insert service in running on the publisher

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