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CDR insertion not starting

s-adhikary
Level 1
Level 1

Hello

I have changed the CCMCDR user password by mistake , now i can't start the CDR insert service , please help me how can i start the service i am in trouble .

3 Replies 3

pemelend
Level 4
Level 4

Hi

You need to run adminutility to resync passwords.

Start>run>adminutility.exe

You need to do it after hours because it stops services.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080557ba5.shtml

PM

I am wandering if have any impact to the system when using adminutility? Thanks,

Definitly it stops and restart all CCM services and SQL services...

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