Running CCm 3.3(3),CAR 3.3(045)Everything had been working fine until this point. In the Event Viewer/Application Log we receive an error CDR Insert, which says that the CDR Server is down?I verified all of the CDR configuration and all is good?.I am not sure where to find where to go to enable/bring up the CDR server?.Thanks in Advance for your input!
Thanks for your reply!!I did try to stop and restart this service, before I reached out for help It is configured to start automatically...I also did a database dip in SQL and all fields are blank??? What do you think??? I will see what comes back here and open up a case w/ Cisco if all else fails
Have you tried reinstalling the CAR tool? if the CDR database is blank then there is a problem, you could try recreating the database with the following steps but I think that is best to open a case with us so an engineer can take a deeper look on your system.
Follow these steps to recreate the CDR database:
1. Go to Enterprise Manager, Tools, SQL Server Query Analyzer (make sure you are running
Query Analyzer from the right database server).
2. Open file, load from C:\Program Files\Cisco\Bin\CDR.sql and hit play button.
This should create CDR database.
3. Go to SQL Enterprise Manager, highlight CDR - Users, right click and select
New Database User.
4. On Login name pulldown menu, select CiscoCCMCDR (only if CiscoCCMCDR not already
there) and make sure public and db_owner box is check.
5. Restart Callmanager server.
6. Make sure CDREnabled is checked.
Start --> Programs --> Cisco CallManager --> Service --> Service parameters
--> choose your callmanager --> under "service" select "Cisco CallManager" --> at
the displayed page, scroll down to "System" --> CDR Enabled Flag --> set this
parameter to "True" --> click on "update".
7. Please make sure that all the "Cisco CDR" services are running in Publisher and
8 . Make sure that Cisco Database Layer Monitor service is running in callmanager. If
it's running, re-start the Cisco Database Layer Monitor service and see if you get
replication between the pub/sub.
start --> programs --> Administrative tools --> services --> scroll down to
"Cisco Database Layer Monitor" --> select this service --> stop this service using
the buttons at the top of this page --> click on the button "start service".
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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