Hi pls check whether you have enabled to store data for long time. If there is no data, you may not get the old data.You can check by going to callmanager-applicaitons>cisco callmanager servicibility> cdr analysis and reporting> system> database> configure automatic purge.
Always rate all the post if it is useful and if you find the soln yourself, pls do not forget to update in the post, will be useful for thousands of people like you.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...