I need to extract some info from our CDR table from april 1th to april 29th. When I go to the CDR administration page to download the CDR dump file, a message stating "the data is only available from july" What can I do? I absolutily need to get the records for the april. With "show status" command, I can see that the publisher is up for only 24 days. Does it mean every time the publisher goes down we lose the CDR data? Is there anywhere where the CDR data is stored?
Our callmanager is configured to delete records older than 180 days from the call detail record database. We are on version 4.1(3). If you are configured the same, then you will not have records from April 15th. You can check by going to callmanager>applicaitons>cisco callmanager servicibility> cdr analysis and reporting> system> database> configure automatic purge. Hope this helps.
It's set to 60 days. If I call Cisco TAC, do you think they have tools to help me to retreive deleted records? I can't express how important is for our organisation to get access to those records btw april 1th and april 29th. Anybody with any ideas are more than welcome.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...