CDR Not happening

[s-adhikary]

Hello

I am using cisco CCM 4.1(3), but the problem is CDR insertion is not happening . it is showing that the data is available upto certain date.

Now what to do please help me out

Regards

Subhasis

[Rob Huffman]

Hi Subhasis,

Please check these two notes;

CallManager Issue Resolution with CDR and ART FAQ

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a008020650a.shtml

Have a look at this excellent answer from Jorge;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf0f85

Hope this helps!

Rob