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New Member

CDR on UC500 Call Manager

Can anyone please inform if and where the CDR's are located on the UC520 / UC560 platforms

Thanks


Simon

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: CDR on UC500 Call Manager

Hello Simon,

The CDR feature is not anable by default on IOS routers, is something that you have to configure; after that you could sabe the files in a FTP server, Syslog server or into the router's flash.

This link examplains how to configure this feature.

http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html

HTH

Walter Solano

CCNA Voice

Cisco UCCX Specialist

Hall of Fame Super Red

Re: CDR on UC500 Call Manager

Hi Simon,

Just to add a little more to the great info from Walter (+5 points Walter!)

This link has some excellent info along with some config notes and a nice

.ppt presentation

Call Accounting & Reporting Software for CME and the UC500

https://www.myciscocommunity.com/docs/DOC-2061;jsessionid=4E95537F1D5781CD798388381FCDD4B8

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

4 REPLIES

Re: CDR on UC500 Call Manager

Hello Simon,

The CDR feature is not anable by default on IOS routers, is something that you have to configure; after that you could sabe the files in a FTP server, Syslog server or into the router's flash.

This link examplains how to configure this feature.

http://www.cisco.com/en/US/docs/ios/voice/cdr/developer/guide/cdrcsv.html

HTH

Walter Solano

CCNA Voice

Cisco UCCX Specialist

New Member

Re: CDR on UC500 Call Manager

Thanks Walter.....

Hall of Fame Super Red

Re: CDR on UC500 Call Manager

Hi Simon,

Just to add a little more to the great info from Walter (+5 points Walter!)

This link has some excellent info along with some config notes and a nice

.ppt presentation

Call Accounting & Reporting Software for CME and the UC500

https://www.myciscocommunity.com/docs/DOC-2061;jsessionid=4E95537F1D5781CD798388381FCDD4B8

Cheers!

Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

New Member

Re: CDR on UC500 Call Manager

Thanks Rob.....

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