CDR Reporting & Analysis

[jkosciuk]

I just installed the plugin for CDR Reporting & Analysis into my lab to evaluate and test. When I lauch the application it prompts me for a logon and password. I enter my administrator logon and password but that dosen't work. What is the logon and password for this application.

[gogasca]

Default username is admin

password is admin

then u need to grant admin rights to other user.

[Rob Huffman]

Hi John,

Have you tried admin,admin?

To grant administrative privileges to users, you must first log onto CAR using admin as the initial user name and password. Log onto CAR using this user name and password to grant CAR administrator rights to user(s) for the first time. This user ID and password will only work when there are no CAR administrators configured in the system. Once one or more users have been granted administrator rights, this initial logon (admin, admin) will be disabled. At this point, only CAR administrators (users who have been granted administrator rights initially using admin, admin, can grant CAR administrator rights to other users.

From this good doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f5268.html#wp1022523

Hope this helps!

Rob