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Community Member

CDR Reporting Problem

I can see an entry for Woking subscriber from the Publisher, but it would appear that the subscriber isn?t writing anything to CDR database on the Publisher.

What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
Green

Re: CDR Reporting Problem

CDR Enable flag in CCM Service Parameters should be set to TRUE in all the servers in the cluster that have IP Phones|GWs registered to them.

Make sure that DBL is up and running and there are no flat files in CDR folder and subfolders.

4 REPLIES
Green

Re: CDR Reporting Problem

CDR Enable flag in CCM Service Parameters should be set to TRUE in all the servers in the cluster that have IP Phones|GWs registered to them.

Make sure that DBL is up and running and there are no flat files in CDR folder and subfolders.

Community Member

Re: CDR Reporting Problem

Thanks. But what do you mean by flat files in CDR folder and sub folder?

Community Member

Re: CDR Reporting Problem

Thank you. Problem resolved.

Community Member

CDR Reporting Problem

Hi, facing the same issue, CDR on subscriber dont work anymore after cluster rebuild. in service parameters everything seems ok.

How did you solve it?

Br,

Goran

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