Hi,
Acessing in CDR: System Report > Traffic > Summary by Extension
I ´m trying get the system report of the last month, but I have the follow scenario:
- Incoming: The counter is not incrementing in the calls placed;
- Internal: The counter is incrementing in duplicate, for example: I did one call, but CDR show 2 calls.
- Long Distance: The counter is not incrementting..
The system report is confuse, it is not the report correct.
I did reset of the follow services:
Cisco CDR Agent
Cisco Database Layer Monitor
Cisco CDR Repository Manager
Cisco CAR Scheduler
Cisco SOAP - CDRonDemand Service
Cisco CAR Web Service
thanks.
