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Community Member

CDR Reports

Hi

Configured CDR reports and it is not give all the ext  registred it is displaying only 4 ext nos and rest of all it is giving the user name with billing 0

Please advise what i need to correct

Everyone's tags (2)
4 REPLIES
Cisco Employee

CDR Reports

HI

Can you elaborate what your requirements are? i am a little confused as to what exactly you are looking for.

Regards

Niket

Community Member

CDR Reports

Hi

mainly we need to take the logs ofor all our out going calls  in the  callmanager . the verion is 8.6.2 and i have enabled cdr in services parameter bot in pub and sub .

when i am loging to car  and generating the bill  it is not listing all the ext it is giving only few and list the other usernames with the bill 0 . i have around 100 phones register to the cucm

please advise

Cisco Employee

CDR Reports

Can you tell me exactly whats the option that you are selecting in CAR where you are getting zero response.

Community Member

CDR Reports

https://pub:8443/car/

-----userreports

----Bills

---- department

there report type  i am selecting detail

----- select all user( selected )

the output also i have uploaded

9-Jul-12    3:11:28 PM    7110    7099    Internal    NA    56    0

9-Jul-12    3:14:47 PM    7110    7099    Internal    NA    6    0

9-Jul-12    3:14:49 PM    7103    7199    Internal    NA    25    0

9-Jul-12    3:18:19 PM    7103    90503709376    Long Distance    NA    39    0

9-Jul-12    3:19:13 PM    7103    4008    Others    NA    107    0

9-Jul-12    3:24:07 PM    7102    8019    Internal    NA    68    0

9-Jul-12    3:31:20 PM    7106    4010    Others    NA    47    0

9-Jul-12    3:39:13 PM    7105    6002    Internal    NA    3    0

9-Jul-12    3:43:38 PM    7103    7199    Internal    NA    9    0

9-Jul-12    3:46:52 PM    7103    4011    Others    NA    43    0

9-Jul-12    3:53:12 PM    7106    6002    Internal    NA    1    0

10-Jul-12    2:32:50 PM    7009    9050165744    Long Distance    NA    7    0

10-Jul-12    3:08:19 PM    7009    9050165744    Long Distance    NA    18    0

                    Total for  _unspecifieduser         38443    0

               Bill for Reji John                   

                    Total for  Reji John         0    0

                                 Bill for Elorde Suba                   

                    Total for  Elorde Suba         0    0

               Bill for Walid Jaber                   

                    Total for  Walid Jaber         0    0

               Bill for Stephen Francis                   

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