Since last few months,we have configured CAR CDRs on my CUCM8.5 cluster and uploading them to abilling server without any problem. We were using default settings for CDR uploading but now ; we need to upload the CDRs after every 24 hours . I have changed the configuration as below but It is not working although I have restated all the required services .Default configuration is still working and CDR are being uploaded continuously (Scheduler continuously loading the CDR to Billing server ) .
As per document on Cisco CAR Scheduler needs to be restarted to make the configuration changes effect immediately but it was not working. So I restarted below services on CUCM Publisher .
Cisco CDR Repository Manager
Cisco CDR Agent
Cisco CAR Scheduler
CDR load configuration
Disable Loader (Unchecked)
Continuous Loading 24/7 (Unchecked)
Load CDR only (Checked)
Loading interval Every 24hours
Duration 30 minutes
Please look into this and advise me , did I missed something in configuration or do I need to restarte some other service?
Thanks and Regards,
Qamar Nasrullah Khan,
You basicaly changed all the possible parameters but the one you needed to.
All you changed is related to the actual CAR DB and the flat files stored in the server, not sending the flat files to the billing server.
The one you need to change is the CDR file time interval under enterprise parameters
Notice that we send the files every minute to make it easier on the server as a huge file would take a lot of network resources and might cause problems, not to mention CPU load. Also, if anything happens to the server before the file is transferred, you'll lose all that information and there's no way to recover it.
Also, we have no method to configure at what time the file will be sent.
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