CDR

[dvanzee]

Can someone tell me the best way to verify I have the correct CDR configuration or if it's activated? CM 4.2.3

[Adrian Saavedra]

Hi friend,

CDR is not enabled by default in CM. Please check this URL about Cisco CallManager Configuration.

http://www.cisco.com/univercd/cc/td/doc/product/voice/vpdd/cdd/4_2/4_2_3/cdr423.pdf

Hope this helps.

Best regards,

- Adrián.

[Adrian Saavedra]

Hi friend,

Also you can check the section CDR Analysis and Reporting (about configuring CDR Service Parameters and other stuff) from this URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/4_2_3/ccmsrva/sacar1.html

Regards,

- Adrián.

[Jaime Valencia]

configure it as explained here:

Cause 2

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml#cause2

HTH

java

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