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New Member

CFNA/CFB

hi,

i have a strange problem, ccm v4.1.3(sr5b), i deleted all tracks on one DID. but still the old CFNA/CFB settings are working for that DID in ccm.

Is this DID records are not still deleted from ccm, i checked route plan report, but that did not listed there.

Any clues!!!!

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CFNA/CFB

already did, "CUCM trace"

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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16 REPLIES
Cisco Employee

Re: CFNA/CFB

did you checked the unassigned DNs???

HTH

java

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HTH

java

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New Member

Re: CFNA/CFB

yes infact i selected "All Patterns"!!!!!.i also checked on subscriber db same thing is there coz i was suspecting replication mismatch, which i verified using dblhelper & found healthy

Cisco Employee

Re: CFNA/CFB

then the actual answer is NO

all patterns DO NOT INCLUDE UNASSIGNED DNS

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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New Member

Re: CFNA/CFB

i have 1 dn : 1004, i search it in both ways.

1. Selected 'All patterns' , result: it was listed

2. Selected 'Unassigned patterns', result:it was listed

What do you think which setting should i check further, because i deleted & then recreated the same DID in my extension mobility profile several times but wasnt able to get rid of VM setting on CFNA/CFB.

Same old settings are in effect, regardless of deleting & recreating the same DID entry.

Hope you will find some solution for it!!!

New Member

Re: CFNA/CFB

Have u tried restarting IPVMS and DBL services?

Cisco Employee

Re: CFNA/CFB

ok, did you deleted both entries???

because to me it sounds you left the unassigned DN which might have a partition with higher preference in the calling device css and it's still using it

delete all unassigned DNs that could match that number and then try again

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CFNA/CFB

yeah i deleted both entries, then tried & stragely foiund that still i can hit DID from outside & inside that again goes to VM, how is it possible to be.

I can check also SQL, but i need to know whihc tables are use d to hold this DN information.!!!!!!

Cisco Employee

Re: CFNA/CFB

numplan table, field = DNorPattern

if nothing shows up most probably it's still on cache memory, a dbl restart might help, or a ccm restart

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CFNA/CFB

i will restart sercices mentioned after production hours. Tell me which table keeps Call forwarding values.

Can i get SQL data structure from cisco.i mean database table info

Cisco Employee

Re: CFNA/CFB

same table, field names are pretty self-explanatory just look for it

no, DB definition docs were made only for linux appliance

HTH

java

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HTH

java

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New Member

Re: CFNA/CFB

very soon we r upgrading ccm 413 to ccm 6.1 then to 7, can i have link for that linux doc for SQL info

Cisco Employee

Re: CFNA/CFB

Programming Guides

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guides_list.html

HTH

java

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HTH

java

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New Member

Re: CFNA/CFB

i restarted the ipvms,dbl service in the cluster but still situation is same.!!!

Cisco Employee

Re: CFNA/CFB

then look at a CUCM trace or restart the server

HTH

java

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HTH

java

if this helps, please rate

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New Member

Re: CFNA/CFB

dear can u please tell me which trace should i look into more specifically

Cisco Employee

Re: CFNA/CFB

already did, "CUCM trace"

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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