I'm having an issue in Unity Connection. I have a user doing a cfwd-all to vm whenever they go off-site. We also have a backdoor into an auto attendant so that these same users can check vm on the road. When we dial an extension from the AA all the caller hears is "wait while I transfer your call", and it continues to loop forever it seems. I'm assuming there is somewhere in Unity Connection to correct this behavior but I'm not sure where to find it.
Any help is appreciated.
Cisco Unity Connection version: 18.104.22.16800-140
Cisco Unified Communications Manager Business Edition version: 22.214.171.124000-3
Yes you are correct that would help half of my issue. The other half of my problem is when dialing by extension via the AA I just get this continuos loop of "wait while I transfer your call" if the user has cfwd-all set to VM. Any other ideas are greatly appreciated.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...