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Gold

CFwdAll for hunt group member

Hello

on CCUM 8.5 we have huntgroup and when hunt group meber forwards all his calls it doesnt work and call simply goes to next hunt group member.. is this default beheviour and its the way how to forward calls of hunt group member???

thans

2 ACCEPTED SOLUTIONS

Accepted Solutions
New Member

CFwdAll for hunt group member

Hi,

yes it the default behaviour of hunt group.

if you want to put forward all first fwd to a DN which is dedicated for this fwding. from that phone u can put fwd all. but this phone should not be hunt group.

Regards,

Baskaran.M

Super Bronze

CFwdAll for hunt group member

Plan B for setups like this is that you nominated a phone that has the DN that is currently the hunt pilot as a normal line on it (the first line, as CFA is not available on secondary lines easily).

Calls go to this DN, and can be set to CFA to the 'real' hunt pilot (a new DN you assigned to the hunt pilot) or to the preferred temporary destination.

Or variations on that... e.g. set the CFNA of the phone to the hunt pilot, and then you can just override that with CFA or clear CFA to send calls back to the hunt group.

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
6 REPLIES
New Member

CFwdAll for hunt group member

Hi,

yes it the default behaviour of hunt group.

if you want to put forward all first fwd to a DN which is dedicated for this fwding. from that phone u can put fwd all. but this phone should not be hunt group.

Regards,

Baskaran.M

Gold

CFwdAll for hunt group member

thanks for prompt answer.. the thing is we have situation that sometime hunt pilot number must be forwarded to mobile.. idea was fwd call on first memeber on hunt group.. so its cannot be done.. is there are way how to fwd hunt pilot number to mobile number???

New Member

CFwdAll for hunt group member

Hi,

there is no option to put FWd all in Hunt pilot itself. only you can do '

but u can try with 'hunt timer' value = 0 . bt not sure.

Regards,

Baskaran.M

Gold

CFwdAll for hunt group member

The only way to do this is to configure Mobility (Single Number Reach) on the user's DN. This will branch the call out to the user's mobile device when it is enabled. This doesn't need a CFWDALL on the DN.

I have this running in a few places and it works ok.

Some other PBXs give the option for hunt groups to honor CFWDALL settings, unfortunately CUCM doesn't.

HTH. Barry

Green

CFwdAll for hunt group member

Hi,

This is the default behaviour for a hunt group member.

Individual settings on a line like call forward all are ignored.

Think about a member who CFAs to voicemail

You would not want hunt group calls going to this guys vmail

HYH

Alex

Regards, Alex. Please rate useful posts.
Super Bronze

CFwdAll for hunt group member

Plan B for setups like this is that you nominated a phone that has the DN that is currently the hunt pilot as a normal line on it (the first line, as CFA is not available on secondary lines easily).

Calls go to this DN, and can be set to CFA to the 'real' hunt pilot (a new DN you assigned to the hunt pilot) or to the preferred temporary destination.

Or variations on that... e.g. set the CFNA of the phone to the hunt pilot, and then you can just override that with CFA or clear CFA to send calls back to the hunt group.

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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