02-24-2010 10:46 AM - edited 03-15-2019 09:31 PM
I've got several DNs that trigger a UCCX script. This script looks at the called number to make routing decisions. I've got another DN that needs to forward to one of these UCCX DNs on RNA. The problem is, UCCX sees the original called number as opposed to the final DN. How can I solve this?
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02-25-2010 10:33 AM
There may be a better way to do this, but I have not come up with one. In the past, I have configured the RNA to forward to number configured on a translation pattern. With this translation pattern you will be able to manipulate the Called Number.
Thanks,
Adam
Please rate if helpful
02-25-2010 10:33 AM
There may be a better way to do this, but I have not come up with one. In the past, I have configured the RNA to forward to number configured on a translation pattern. With this translation pattern you will be able to manipulate the Called Number.
Thanks,
Adam
Please rate if helpful
02-26-2010 07:36 AM
Thanks for the reply.
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