I have an request from our server team. We have a program that when someone calls into from the PSTN and leaves a message the program will call out via our PRI's.
We have been having sporadic issues with this program and finnally got ahold of the vender and they ran a wireshark trace. According to them we are using out of Band signaling and the program works better when it uses in-band signaling.
We currently have several PRI's that terminate on an H.323 Cisco 2911 gateway running c2900-universalk9-mz.SPA.150-1.M5.bin. It seems to me that calls coming in-bound from the PSTN that I could change to in-band call signaling on the dial-peer ( I seem to rember there may be a command that can change that on the dial-peer) but, I'm unsure how I could accomplish this on the calls going out from the server to the PSTN.
It seems to me that is the whole purpose of PRI's is that you have one channel for call signaling out of band.
Hello, we have five PRI's that terminate on a cisco 2911 Cisco router using H.323
We have a sigle site deployment with one CM 4.x Publisher and one Subscriber.
Below is the dial-peer that matches the extension and sends it to the server.
dial-peer voice 9992290 voip
session protocol sipv2
session target ipv4:10.0.0.69
session transport udp
This extensions goes to a menu where users can play prompts via the dial pad on there phone. It is reported on certain occasions that a user presses a number on the dial pad but, the system does not recognize or go through.
I spoke with the vender that makes the software and they had said they thought we needed to change the call signaling to in-band for the DTMF tones.
It seems to me that I should be able to some how alter the dial-peer to maybe help DTMF along?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...