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change subject on RTMT email alerts

Hello Folks,

I have around 4 CUCM clusters namely APA, EUA, EUB and USC and i have configured the required RTMT email alerts for these cluster.

The issue is when i get an alerts from any of the above cluster the email subject just states 'RTMT Alert - Critical service Down", in the email content i have all the details.

 

Is there a way i can include my cluster name with in the email subject. Is that customization possible ?

 

Thanks, Raja.

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

No; however, you could change

No; however, you could change the email From address and build rules in your mailbox (e.g. different folders, different colors or categories, etc) based on that. Another option would be to use a Syslog server instead of emails (System > Enterprise Parameters) and rely on it to do the grouping/categorization for you.

1 REPLY
VIP Super Bronze

No; however, you could change

No; however, you could change the email From address and build rules in your mailbox (e.g. different folders, different colors or categories, etc) based on that. Another option would be to use a Syslog server instead of emails (System > Enterprise Parameters) and rely on it to do the grouping/categorization for you.

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