We're now using Unity Connection 8.5.1ES65.13900-65 - prior to going to Unity Connection, and using Unity 4.1 the transfer greeting was "Please wait while I transfer your call". Now, the greeting has removed the word "Please". Some of our callers have found this to sound more rude. Can this be replaced to have the word "please" included? Does it require root access with assistance from TAC?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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