Changes to phones not showing

[michaeljbyrne]

I am making changes to phones in CUCM.

WHen I send the reset commands the phones are not resetting. If I manually reset the phone the changes are still not taking affect.

[htluo]

This is called "Change Notification Issue". You may try to restart Database Layer Monitor or CallManager service to fix it.

For more details, see http://htluo.blogspot.com/2009/03/change-notification.html

Michael

[david-lima]

Hi, also if you have a CUCM cluster (Pub and SUB), verify that you don't have replication issues.

Best regards

David