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Changing a Directory Number

Mojo1
Level 1
Level 1

If I change the DN of a user in Call Manager is there a way for the mailbox associated with them in Unity Connection to not be affected such as losing their name and greeting?

1 Reply 1

Brandon Buffin
VIP Alumni
VIP Alumni

Yes, go to Unity web admin, find the subscriber account and change the extension to match the new DN.

Hope this helps. If so, please rate the post.

Brandon