Hi ,posted this question yesterday but it seems to have dissapeared ,we have 2 Call Managers ,1 main and 1 backup ,is it possible to change the cluster ID`s ,and if so what is the process and what will the impact be. Any help will be appreciated.
I think ClusterID is main used for CDR (call detail record) reporting purposes. It is saved in field in CDR record. It's useful if you have multiple clusters and want to merge billing data into one big database (warehouse or sth similar).
We`ll some guy installed the Cisco Field Monitor software but he now apparently needs to change the cluster id`s of the call managers as according to him the field monitor software only recognizes one call manager per cluster ,but according to me the database on both call managers should be exactly the same ? Seeing as the one is a backup for the other.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...