Changing Default System announcements in Unity Connection 9.1.2
I'm setting up Auto Attendant and we have two language options, with different sub-menu's.
We have the recordings in male voice. And when I route the an Input Option (lets say '2') to alternate contact number (lets say extn 500), we hear the default announcement "Wait while I transfer your call", which is in female voice.
Please advise how can we replace this announcement with a custom announcement. Similarly for error and invalid entries.
Also, I need to play these announcements in different language depending on the language selection. how can we achieve this.
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