Does anyone know if it's possible to change the user ID in the global directory (used to be called DC directory, not sure if it still is or not). Anyway, I've read all the posts, and in all previous versions of CCM, you couldn't do it without deleting and recreating, but those posts were quite old. Just wondering if that's changed in CCM v8.x?
Reason I'm asking is this: We're upgrading from CCM v4.x to CCM v8.x, and our contractor has imported all of our old style usernames. We changed a few years back and went to a standard format (email address without the @domain.com). Anyway, since they've imported all of our usernames, I was hoping I could somehow easily change them.
Still the same limitation, you could export the user settings through BAT and then re-import them which escentially deletes and re-adds the users. This assumes you're not using the LDAP directory integration which it sounds like you're not.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4