Choppy Voice or missing words

[Madhusudhan Rao M]

Hi,

Has anyone come across choppy voice or missing words during a conversation and how do we fix such situations. We have about 10000calls handled and about 15-20 calls are affected everyday. We use a PRI line

[Manish Gogna]

Hi Madhusudan,

Its a common issue and the causes and remedial methods are documented here

http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a00800f6cf8.shtml

HTH

Manish

[Madhusudhan Rao M]

Hi Manish,

Thank You for the document.

I will check and let you kno