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Community Member

CIPC Experiencing one way delay

I have a few people who are getting one way delay when they are remote using PPTP with their laptops. They are using version 2.02, downgraded from the current version. The downgrade improved the delay someone, but it is still about 2 seconds behind. The delay they are complaining about is when they are talking, they step on the person they are talking to. We have run ping tests, bandwidth tests etc, and the connections are all within good limits <150ms. Could this be the laptop itself and the programs running that are causing this?

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Community Member

Re: CIPC Experiencing one way delay

More info. This is during a call when the other party is on Speaker phone and during an RDP session.

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