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Community Member

CIPC problem with corporate directory

Hi,

I have a problem ,my cisco ip communicator cannot connect to "Corporate

Directory" and stuck in requesting status.

Any ideas?

1 REPLY
Community Member

Re: CIPC problem with corporate directory

is this CIPC connecting over a VPN? if so, you need to make sure you can access both the data and voice vlans in your router from the computer the CIPC is installed in...

If my assumption is right, you should not be able to access the 'services' section of the phone either.

hope this helps!

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