cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1773
Views
5
Helpful
3
Replies

Cisco 187 ATA PoE Capabilities

Gregory Brunn
Spotlight
Spotlight

I wanted to see if anyone can provide me with documentation that clearly states that the Cisco 187 ATA is not PoE capable or is PoE capable. 

The data sheets make no reference to PoE however in the troubleshooting and Maintenance guide it there is some information about PoE. I am not sure if it is accurate or not.

 

 Checking Power Connection

 

In most cases, a phone will restart if it powers up by using external power but loses that connection and switches to PoE. Similarly, a phone may restart if it powers up by using PoE and then gets connected to an external power supply. 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/187/1_0/english/administration/guide/sip/187adm80/a187_ag9trb.html

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Greg,

 

The ATA 187 can only be powered using the "external" power supply. It looks like that section of the maintenance guide may have been clipped from another un-related Cisco doc smiley

 

Here is the power note that is accurate;

 

Providing Power to the ATA 187

The ATA 187 is powered with external power. External power is provided through a separate power supply.

 

From;

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/187/1_0/english/administration/guide/sip/187adm80/a187_ag2str.html#wp1079121

 

Cheers!

Rob

 

Please support CSC helps Kiva yes

https://supportforums.cisco.com/blog/12122171/cisco-support-community-helps-kiva

Rob,

 

Thanks for the confirmation.  +5

Any clue who to report this to at Cisco to make sure they are putting out good documentation?

 

Greg

Hey Greg,

 

You are always welcome my friend smiley

 

There is a "Feedback" link at the top of the .pdf where you can submit the related info/anomaly.

 

Cheers!

Rob

 

Please support CSC helps Kiva yes

https://supportforums.cisco.com/blog/12122171/cisco-support-community-helps-kiva

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: