05-09-2008 07:18 AM - edited 03-15-2019 10:34 AM
Hello folks
I just upgraded a 2811 to support voice, and added two cards, 4-FXO and 4-FXS, upgraded the IOS to 12.4(18) advanced services feature set.
however if i issue a sh run, the ports are not showing up or if i issue a show voice call summary, the ports won't show up. however if i issue a show inventory or show diag, it recognizes the 2 cards
what am I missing
thank you
Solved! Go to Solution.
05-09-2008 08:47 AM
You need the pvdm2-xx as mentioned above. Without it, the voice port cannot work and will not appear in configuration.
05-09-2008 07:24 AM
In a show run you should be seeing something like:
voice-port 1/0/0
voice-port 1/0/1
....etc.
What slots are the FXO/FXS in? They should be in an NM-HDV, NM-HDV2, NM-HD-2V or a VWIC slot.
Also, do a 'show version' and verify that you see '4 FXO, 4 FXS near the bottom of the output that shows the hardware recognized.
Verify your rommon version (although i'd expect this to be updated enough)
05-09-2008 07:35 AM
if I issue a show version this is what i see
Cisco 2811 (revision 53.51) with 2
Processor board ID FTX1018A0AH
2 FastEthernet interfaces
1 Virtual Private Network (VPN) Mo
4 Voice FXO interfaces
4 Voice FXS interfaces
DRAM configuration is 64 bits wide
239K bytes of non-volatile configu
62720K bytes of ATA CompactFlash (
Configuration register is 0x2102
if i issue a sh run i don't see the
voice-port 1/0/0
....
the cards are attached to a NM-4VWIC-MBRD
in sub unit 2 and 3
is there a way for me to confirm the slot ?
05-09-2008 07:47 AM
Hi, you cannot installs the voice cards on that NM.
You need to install them in the VIC slots directly in the router, and have DSP resources as well, in form of PVDM2-xx, where xx can be from 8 and up. In your case, 8 can suffice.
Hope this helps, please rate post if it does!
05-09-2008 07:59 AM
hi,
how should I confirm which NM do I have on the router?
05-09-2008 08:06 AM
show diag
05-09-2008 08:21 AM
I thought I was going to be a show diag
this is the output
SNAP-VCC-VACAVILLE#sh diag
Slot 0:
C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports
Port adapter is analyzed
Port adapter insertion time 01:29:10 ago
Onboard VPN : v2.2.0
EEPROM contents at hardware discovery:
PCB Serial Number : FOC10141M6B
Hardware Revision : 1.0
Top Assy. Part Number : 800-26920-01
Board Revision : A0
Deviation Number : 0
Fab Version : 03
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 87
Hardware date code : 20060404
Chassis Serial Number : FTX1018A0AH
Chassis MAC Address : 0017.9460.ee78
MAC Address block size : 24
CLEI Code : CNMJ7P0BRB
Product (FRU) Number : CISCO2811
Part Number : 73-10258-03
Version Identifier : V02
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF C1 8B 46 4F 43 31 30 31 34 31 4D 36 42 40
0x10: 03 E7 41 01 00 C0 46 03 20 00 69 28 01 42 41 30
0x20: 88 00 00 00 00 02 03 03 00 81 00 00 00 00 04 00
0x30: 09 87 83 01 32 18 F4 C2 8B 46 54 58 31 30 31 38
0x40: 41 30 41 48 C3 06 00 17 94 60 EE 78 43 00 18 C6
0x50: 8A 43 4E 4D 4A 37 50 30 42 52 42 CB 8F 43 49 53
0x60: 43 4F 32 38 31 31 20 20 20 20 20 20 82 49 28 12
0x70: 03 89 56 30 32 20 D9 02 40 C1 FF FF FF FF FF FF
WIC Slot 2:
FXS Voice daughter card (4 port)
Hardware Revision : 3.1
Part Number : 73-6918-02
Board Revision : F0
Deviation Number : 0
Fab Version : 02
PCB Serial Number : FOC11370VX8
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Top Assy. Part Number : 800-17016-02
05-09-2008 08:47 AM
You need the pvdm2-xx as mentioned above. Without it, the voice port cannot work and will not appear in configuration.
05-09-2008 08:48 AM
thank you
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