Cisco 3925 CUME ivr script doesn't play on incoming voip dial-peer

[Tomislav Kranjec]

Hi guys,

I migrated from 2821 CUME on 3925 CUME, on the 2821 had E1 link and IVR script it was working fine, after that I copy same script on new box (3925) and add on incoming dial-peer which is connect on new ISP with SIP trunk.

Please for help!

Thank you in advance.

Tom

[Dragan Ilic]

Could you post configs and script to give us a little bit more info?

BR,

Dragan

[yahsiel2004]

Do you have a transcoder? Did you configure the appropriate dtmf-relay and codec?

Regards,

Yosh

[Tomislav Kranjec]

Hi Yosh

I have configured DSP :

c3925-vgw#sh dspfarm all 
Dspfarm Profile Configuration

 Profile ID = 2, Service = TRANSCODING, Resource ID = 2  
 Profile Description :  
 Profile Service Mode : Non Secure 
 Profile Admin State : UP 
 Profile Operation State : ACTIVE 
 Application : SCCP   Status : ASSOCIATED 
 Resource Provider : FLEX_DSPRM   Status : UP 
 Number of Resource Configured : 1 
 Number of Resources Out of Service : 0
 Codec Configuration: num_of_codecs:6 
 Codec : g729br8, Maximum Packetization Period : 60 
 Codec : g729r8, Maximum Packetization Period : 60 
 Codec : g711ulaw, Maximum Packetization Period : 30 
 Codec : g711alaw, Maximum Packetization Period : 30 
 Codec : g729ar8, Maximum Packetization Period : 60 
 Codec : g729abr8, Maximum Packetization Period : 60
Dspfarm Profile Configuration

 Profile ID = 1, Service = CONFERENCING, Resource ID = 1  
 Profile Description :  
 Profile Service Mode : Non Secure 
 Profile Admin State : UP 
 Profile Operation State : ACTIVE 
 Application : SCCP   Status : ASSOCIATED 
 Resource Provider : FLEX_DSPRM   Status : UP 
 Number of Resource Configured : 3 
 Number of Resources Out of Service : 0
 Maximum conference participants : 8
 Codec Configuration: num_of_codecs:6 
 Codec : g729br8, Maximum Packetization Period : 60 , Transcoder: Not Required 
 Codec : g729abr8, Maximum Packetization Period : 60 , Transcoder: Not Required 
 Codec : g729ar8, Maximum Packetization Period : 60 , Transcoder: Not Required 
 Codec : g711alaw, Maximum Packetization Period : 30 , Transcoder: Not Required 
 Codec : g711ulaw, Maximum Packetization Period : 30 , Transcoder: Not Required 
 Codec : g729r8, Maximum Packetization Period : 60 , Transcoder: Not Required

SLOT DSP VERSION  STATUS CHNL USE   TYPE    RSC_ID BRIDGE_ID PKTS_TXED PKTS_RXED

0    1   32.1.3   UP     N/A  FREE  xcode   2      -         -         -        
0    2   32.1.3   UP     N/A  FREE  conf    1      -         -         -        
0    2   32.1.3   UP     N/A  FREE  conf    1      -         -         -        
0    2   32.1.3   UP     N/A  FREE  conf    1      -         -         -        

Total number of DSPFARM DSP channel(s) 4

And here is the voip dial peer:

dial-peer voice 9 voip
 description SIP Trunk 
 translation-profile incoming inclid
 service ivr-script
 session protocol sipv2
 session target dns:sip.provider.com
 incoming called-number .
 dtmf-relay rtp-nte
 codec g711alaw
 no vad

Tom

[Tomislav Kranjec]

from the debug I saw how script can't catch call leg.

Tom

[Tagir Temirgaliyev]

I was told that ivr script can work only on pots dial-peers and not work on voip dial-peers so I installed CUC servers with ivr script in addition to CUCM servers

[Tomislav Kranjec]

Hi 

Can you give me some advice How I can do this (some kind of example)