Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Cisco 3945e 15.1(2)T2 versus transfers in SRST

Hello,

I have encountered a strange behaviour;

While the phones were in SRST, I made a call from an IP-phone to an external phone (my mobile).

Then, from that phone, I tried to transfer the call to an other IP-phone.

The transfer works fine, but IF I hang up on my mobile, when the transfer is made to the second IP-phone (before it is answered), this causes the Voice Router to crash and reboot.

I tried it a couple of time to be sure that this was the cause.

This is the message I can see (from show version):

System returned to ROM by bus error at PC 0x3F7F68B, address 0x3F7F68B at ...

I don't know is there are more commando's that could show the cause or any explanation.

Is this a known bug?

Best regards,

Antoine

Everyone's tags (4)
4 REPLIES
Hall of Fame Super Silver

Cisco 3945e 15.1(2)T2 versus transfers in SRST

Antoine,

This appears to be either some IOS bug or hardware issue, I would suggest upgrading IOS to 15.1.4M to see if you can reproduce, if it still occurs on that version I suggest you contact TAC.

HTH,

Chris

Hall of Fame Super Silver

Cisco 3945e 15.1(2)T2 versus transfers in SRST

In addition I found the following bug, are you using SIP by any chance?

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq78217

CSCtq78217          Bug Details
ISRG2: Router reloads due to Segv exception process: CCSIP_SPI_CONTROL
Symptoms: A router crashes with the following information:

System returned to ROM by address error at PC 0xZZZZZZZZ, address 0xZZZZZZZZ

Conditions: The symptom is observed with CUBE + SIP.

Workaround: There is no workaround.

1st Found-In

15.1(3)T

Fixed-In

15.2(1.7)T

15.1(4)M1.6

15.2(1.6.9)PIH17

15.1(4)XB6

15.2(1)T1.11

New Member

Cisco 3945e 15.1(2)T2 versus transfers in SRST

Hello Chris,

I was also thinking about a bug...

I have been looking for a similar bug description but could not find any.

I don't use SIP.

Thanks,

Best regards,

Antoine

New Member

Cisco 3945e 15.1(2)T2 versus transfers in SRST

solved after upgrading to release c3900e-universalk9-mz.SPA.152-1.T1.bin

1324
Views
0
Helpful
4
Replies
CreatePlease login to create content