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Community Member

Cisco 6921 phone language

I added a new site in columbia and change the user local to  spanish, columbia.

reset the phone, but it still come up as english.

ccm:  7.1.5

thanks

9 REPLIES
Hall of Fame Super Silver

Cisco 6921 phone language

Did you change the locale on the phones?  When firmware version are you using? Does the locale work on other phone models?

Chris

Community Member

Cisco 6921 phone language

yes I change the user locale to spanish, colombia

yes the locale does work on  the 7945 phones

Hall of Fame Super Silver

Cisco 6921 phone language

what firmware version?

Re: Cisco 6921 phone language

Derrick,

Update your phones to latest firmware. this WILL fix your proble.

You need at least

cmterm-69xx-sccp.9-0-2-0.cop.sgn

Also make sure this is on ALL NODES have

cm-locale-es_ES-7.1.5.1200-1.cop.sgn
po-locale-es_ES-9.0.2.1000-1.cop.sgn

Please Kudos/rate if this help!

Please Kudos/rate if this help!
Community Member

Cisco 6921 phone language

currently runing

fw:  9.3.3

Community Member

Cisco 6921 phone language

i dont mind updating the fw. but adding the new locale file will require a cluster reboot.  that I can not do.

Hall of Fame Super Silver

Cisco 6921 phone language

You don't need to add new locales, just upgrade firmware for the phones which does not require system reboot, only TFTP restart and phone reboot.

HTH,

Chris

Cisco 6921 phone language

Derrick,

I think that cuse of CSCue29440

https://tools.cisco.com/bugsearch/bug/CSCue29440

Take one of your phones to 9.0.2, at least just for testing!

Please Kudos/rate if this help!

Please Kudos/rate if this help!

Cisco 6921 phone language

Derrick,

where you issue fix the load i mention?

Where you able to get the phone on spanish?

Please Kudos/rate if this help!

Please Kudos/rate if this help!
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