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Cisco 7821-IP phone issue caller ID - call waiting issue

Ajith Nayak
Level 1
Level 1

We are using Cisco 7821

We have configured multi call waiting option. I can see when calls comes on the phone we can see the number displayed  which is waiting for fraction of seconds and only the light will blink after that

Is there any option to keep the number displayed for long duration which is on waitng que so that a user who is using the phone can give a priority to that after looking at that number as if only line blinks user will not understand who is the caller is and canot give priority.

 

rgds,

Ajith

3 Replies 3

Aman Soi
VIP Alumni
VIP Alumni

Hi Ajith,

Have a look into this link for Respond to Call Waiting Notification

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7821_7841_7861/10_1/english/user_guide/PA2D_BK_UB7EF0F0_00_user-guide-7821-7841-7861/PA2D_BK_UB7EF0F0_00_user-guide-7821-7841-7861_chapter_010.html#PA2D_TK_R67378C8_00

regds,

aman

Hi Aman,

 

Thx for your reply..

I can i increase the time duration ? will that fix?

 

rgds,

Ajith

Any update friends on my query