Cisco 7911 Registration : error DBConfig

[galaga]

Hello,

I have Call Manager 4.1(3), we purchased used 7911 phones, I get the following message:

Registration : error DBConfig

Auto registration in Call Manager is disabled

I tried a factory reset on the phone that did not workl.

New phones work fine.

Any way to delete the config file on the phone ?

Thanks in advance for the help

[Chris Deren]

That is expected message if the phone is not configured in CUCM.  Did you configure the phones in CUCM yet?

Chris

[rammany19]

+5 to what Chris said, you need to add phone manually in CUCM, add mac-address and assign number.