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Cisco 7920G roaming issue

Hi,

I have a Cisco Wireless LAN Controller 5500 on which i created a WLAN named WI-IPT with Platinum QoS. Supervisors are using 7920 cisco wireless IP phone. Whilte they are roaming on the floor there is distortion. I checked the mobility groups that i created and many other things but it seems everything is set up in the right way. The APs i am using are AIR-LAP 11.

Any advise to overcome this issue and have a smooth conversation while roaming?

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