10-22-2013 08:27 AM - edited 03-16-2019 08:01 PM
I have a 7925 that flash authorization required. It doesn't have any UCCX services subscribed to it or anything else as far as services. I even reset it completely to factory defaults and rebuild its profile and recreated the phone in call manager. Yet it continues to flash authorization required. The end user complains that this drains their battery after a very minimal use of the phone. Has anyone experienced this issue and is their a solution? Thanks before hand
10-30-2013 10:51 AM
Is the phone flashing "authorization"? Do have a network profile utilizing your wireless network's information?
Thanks,
Tony
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10-30-2013 12:25 PM
yes that is correct we utilize a profile to setup wireless when we program the device via USB.
10-30-2013 12:38 PM
My next question would be is, within your network profile do your credentials match what you have setup for the wireless network authenication process? i.e. AD crendentials?
Thanks,
Tony
Please rate helpful posts!
10-30-2013 12:44 PM
it uses a wlan with auto(AKM) and a WPA pre-shared key.
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